Common Issues

3 min read — Updated February 2026

Login Issues

If you're having trouble logging in:

  1. Check that you're using the correct email address (the one you signed up with).
  2. Try the "Forgot Password" link to reset your password.
  3. If you signed up with Google, use the "Continue with Google" button instead of email/password.
  4. Clear your browser cache and cookies, then try again.
  5. Make sure you've verified your email (check spam/junk folder for the verification link).

Pages Not Loading

If the dashboard or pages are not loading properly:

  • Check your internet connection
  • Try refreshing the page (Ctrl+R or Cmd+R)
  • Try a different browser (Chrome, Firefox, Safari, or Edge)
  • Clear your browser cache
  • Disable browser extensions temporarily (some ad blockers can interfere)

Supported Browsers

SA Wages Pro works best on the latest versions of:

  • Google Chrome (recommended)
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

SA Wages Pro is fully responsive and works on mobile devices. You can access your dashboard from your phone's browser.

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