Payslip Calculation Questions
3 min read — Updated February 2026
Common Calculation Questions
- "The gross pay looks wrong" — Check the days worked. The system calculates: days worked × daily rate (or hours × hourly rate). If you entered fewer days than expected, the amount will be lower.
- "UIF deduction seems high/low" — UIF is exactly 1% of gross pay, capped at R17,712/month. If gross pay is above the cap, the UIF deduction is fixed at R177.12.
- "Overtime amount doesn't match my calculation" — Check which overtime type you selected. Weekday overtime is 1.5×, Sunday and public holiday are 2×.
- "Net pay is different from what I calculated" — Ensure you're accounting for all deductions: UIF + any loan repayments + any other deductions.
Monthly vs Daily vs Hourly
The pay type determines how earnings are calculated:
- Monthly salary: Fixed amount regardless of days in the month
- Daily rate: Days worked × daily rate
- Hourly rate: Hours worked × hourly rate
If you're unsure which pay type to use, daily rate is the most common for domestic workers and general workers. Monthly salary is typical for full-time employees.
If Something Still Doesn't Look Right
Double-check the employee's pay rate and work schedule in their profile. If the numbers still don't match your expectations, submit a support ticket from Dashboard → Support with the specific payslip and what you expected. Our team will investigate.
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