Account & Billing
Plans, payments, and managing your account
Managing Your Subscription
How to upgrade, downgrade, or cancel your plan.
2 min readUpdated February 2026
Payments & Receipts
How payments work through PayFast and where to find receipts.
2 min readUpdated February 2026
Data Privacy & Security
How your data is protected and our POPIA compliance.
2 min readUpdated February 2026
Understanding the Grace Period
What happens when a payment fails and how the 48-hour grace period works.
2 min readUpdated March 2026
How Data Retention Works
What happens to your data after your subscription ends.
2 min readUpdated March 2026
What Happens When a Subscription Is Cancelled
Complete guide to subscription cancellation, access rules, and data retention.
3 min readUpdated March 2026
What Happens When Grace Period Expires
What happens to your account when the 48-hour grace period expires without payment.
2 min readUpdated March 2026
Read-Only Mode Explained
What read-only mode means and when it applies.
2 min readUpdated March 2026